Terms of service

TERMS & CONDITIONS

Kapda Kahani

Welcome to Kapda Kahani. These Terms & Conditions ("Terms") govern your use of our website and the purchase of our digitally printed short kurtis and related products. By accessing, browsing, or purchasing from this website, you agree to be legally bound by these Terms along with our Privacy Policy.

If you do not agree with these Terms, please do not use this website.

ABOUT US

Kapda Kahani is an online fashion brand engaged in the sale of digitally printed short kurtis and apparel products through its website.

Throughout these Terms, “we”, “our”, and “us” refer to Kapda Kahani, and “you” refers to the user or customer of the website.

ACCEPTANCE OF TERMS

By using this website, creating an account, or placing an order, you confirm that:

  • You have read and understood these Terms.

  • You agree to be legally bound by them.

  • You are at least 18 years old or using the website under parental/guardian supervision.

These Terms constitute a legally binding agreement under the applicable laws of India.

PRODUCTS

Kapda Kahani sells digitally printed short kurtis.

We strive to ensure that product descriptions, images, pricing, and details are accurate. However, we do not warrant that all information on the website is complete, current, or error-free.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

PRICING

  • All prices are listed in INR 499.

  • Prices are subject to change without prior notice.

  • We reserve the right to cancel orders due to pricing errors or incorrect product information.

  • In case of pricing errors, we may either contact you for confirmation or cancel the order and refund the amount.

ORDER ACCEPTANCE

Placing an order constitutes an offer to purchase the product.

We reserve the right to:

  • Accept or reject any order at our discretion.

  • Cancel orders due to stock unavailability.

  • Cancel orders in case of suspected fraudulent activity.

  • Request additional verification before confirming an order.

If payment has been made and the order is canceled, the amount will be refunded to the original payment method.

USER ACCOUNT

To purchase products, you may be required to create an account.

You are responsible for:

  • Maintaining confidentiality of your account credentials.

  • Providing accurate and complete information.

  • All activities occurring under your account.

Kapda Kahani shall not be liable for any loss arising from unauthorized use of your account.

COLORS & PRODUCT VARIATION

We make every effort to display product colors accurately. However:

  • Actual colors may vary due to monitor settings, lighting, and device display differences.

  • Minor variations in digital print placement may occur.

  • Slight fabric texture variations may occur due to the nature of the material.

Such variations shall not be considered defects.

SHIPPING & DELIVERY

  • Delivery timelines are estimates and not guaranteed.

  • Delays may occur due to logistics, weather conditions, or unforeseen circumstances.

  • We are not liable for delays caused by courier partners.

Shipping charges (if applicable) will be mentioned during checkout.

RETURNS & EXCHANGES

  • Returns/exchanges are accepted within 7 days of delivery.

  • Products must be unused, unwashed, and in original condition with tags intact.

  • Sale or discounted items may not be eligible for return.

  • Refunds will be processed after product inspection.

  • Shipping charges are non-refundable unless the product received is defective.

We reserve the right to reject returns that do not meet our return criteria.

CANCELLATION POLICY

  • Orders can be canceled before dispatch.

  • Once shipped, orders cannot be canceled.

  • Approved refunds will be processed to the original payment method within ___ business days.

FRAUDULENT TRANSACTIONS

We reserve the right to:

  • Cancel suspicious or fraudulent orders.

  • Suspend or permanently block user accounts.

  • Initiate legal action in case of misuse or unlawful activity.

We shall not be liable for any refunds in case of fraudulent activity.

INTELLECTUAL PROPERTY

All content on this website including:

  • Brand name “Kapda Kahani”

  • Logos

  • Product images

  • Digital prints

  • Designs

  • Text and graphics

are the exclusive property of Kapda Kahani.

Unauthorized use, reproduction, or distribution is strictly prohibited.

DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” basis.

We do not guarantee:

  • That the website will be uninterrupted or error-free.

  • That all information is completely accurate at all times.

  • That the website will be free from viruses or harmful components.

LIMITATION OF LIABILITY

Kapda Kahani shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, goodwill, or data.

  • Delays or failure in delivery beyond our control.

Our maximum liability shall not exceed the amount paid for the product purchased.

THIRD-PARTY SERVICES

We are not responsible for:

  • Payment gateway errors.

  • Courier service delays.

  • Third-party website links.

MODIFICATION OF TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [surat, India]